At Tools Nation, we aim to ensure customer satisfaction with every digital product purchase. However, due to the nature of digital goods such as product keys and software subscriptions, all sales are final. Please read the following policy carefully.

1. No Refunds on Digital Products

All purchases of digital products, including but not limited to Windows 10 product keys, Canva Pro subscriptions, and Adobe software licenses, are non-refundable once the product key or subscription details have been delivered. Since these products are intangible and instantly accessible, we cannot offer refunds once the transaction is complete.

2. Invalid or Non-Working Keys

In the rare event that a product key is invalid or does not work upon activation, please contact us immediately. We will work to resolve the issue by:

• Verifying the key or license.
• Providing troubleshooting assistance.
• Issuing a replacement key, if necessary.

If the problem cannot be resolved, we may issue a refund at our discretion after a thorough investigation of the issue.

3. Duplicate Orders

If you accidentally made a duplicate purchase of the same product, please contact us immediately. We may offer a refund for the duplicate transaction provided that the key or license has not been used or activated.

4. Customer Responsibility

Before completing your purchase, it is your responsibility to ensure that:

• The digital product meets your system requirements.
• You have entered the correct email address for delivery.
• You understand the product details and terms of use.

We cannot offer refunds for cases where the product is incompatible with your system or due to mistakes in your purchase details.

5. Contact Us for Support

If you encounter any issues with your purchase, please reach out to our customer support team. We are here to assist with any problems related to activation, delivery, or product functionality.

Email: info@toolsnation.in
Phone: +91 9602433887
Hours of Operation: 10:00 Am to 8:00 Pm